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Old 11-30-2007, 07:02 AM   #1 (permalink)
facialfreak
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UK/EU webmasters noticing slow site loads or timeouts

We have been contacted by several UK/EU clients complaining or inquiring about slow site loads or timeout errors for most of last night ...

This seems to be an issue with bad routing or general network congestion on the PCCW Trans-Atlantic carriers, and basically out of the control of both your hosts and/or your local ISPs.

I wish I could give you better news, but in this case, all we can do is wait it out and hope PCCW fixes it soon.

To give you examples, while all North American pings to our servers resulted in latencies of 2-40ms, UK and EU ping servers were reporting 147-442ms latency, and even pings from Europe to GOOGLE.CA were resulting in 140-300ms latency.
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