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huh, never had such stuff with EP and i thought its damn hard to reverse a transaction there..but looks like not.. Sorry to hear that Dave
what i don't like in PP/EP and rest services is that they reverse the transaction, get the money out of your account and then kindly notify you about it. And you need to start like crazy guy to try to clear the situation. It would be best to notify you there is refund request, to ask you do you have any comments, are you agreed and such stuff..
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