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Old 11-30-2007, 06:02 AM   #1 (permalink)
facialfreak
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UK/EU webmasters noticing slow site loads or timeouts

We have been contacted by several UK/EU clients complaining or inquiring about slow site loads or timeout errors for most of last night ...

This seems to be an issue with bad routing or general network congestion on the PCCW Trans-Atlantic carriers, and basically out of the control of both your hosts and/or your local ISPs.

I wish I could give you better news, but in this case, all we can do is wait it out and hope PCCW fixes it soon.

To give you examples, while all North American pings to our servers resulted in latencies of 2-40ms, UK and EU ping servers were reporting 147-442ms latency, and even pings from Europe to GOOGLE.CA were resulting in 140-300ms latency.
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Old 11-30-2007, 06:07 AM   #2 (permalink)
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That probably explains why gmail was unreachable most of yesterday...

Thanks for the headsup mate - I thought it was my ISP again lol...
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Old 11-30-2007, 06:18 AM   #3 (permalink)
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Quote:
Originally Posted by flip
That probably explains why gmail was unreachable most of yesterday...

Thanks for the headsup mate - I thought it was my ISP again lol...
You and me both... been extremely slow doing anything... I even get errors from Netpond!
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Old 11-30-2007, 06:37 AM   #4 (permalink)
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Quote:
Originally Posted by Nicky
You and me both... been extremely slow doing anything... I even get errors from Netpond!
Your facebook zombie must be powered by PCCW too ....


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Old 11-30-2007, 10:24 AM   #5 (permalink)
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I had trouble all day yesterday, seems OK now
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Old 11-30-2007, 11:00 AM   #6 (permalink)
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I always thought UK is part of EU. Well I guess I was wrong, you live and learn
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Old 12-02-2007, 06:09 AM   #7 (permalink)
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C'MON PCCW .... FIX YOUR SHIT ALREADY!!!!

Over 36 hours later, and the overseas routing issues have not been fixed yet!

Pinging Google.ca from europe and asia still is resulting in over 400ms latency!
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Old 12-02-2007, 06:34 AM   #8 (permalink)
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thanks for the deads up FF
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Old 12-02-2007, 07:16 AM   #9 (permalink)
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Quote:
Originally Posted by facialfreak
C'MON PCCW .... FIX YOUR SHIT ALREADY!!!!

Over 36 hours later, and the overseas routing issues have not been fixed yet!

Pinging Google.ca from europe and asia still is resulting in over 400ms latency!
I'm getting 14-20 ms responses from google.ca (www.1.google.com - 64.233.183.147) right now, and I haven't really noticed any other particular slowdowns anywhere on the net (well, Netpond could be a tad faster - but at least it's vastly better than the week last month where I couldn't reach it at all, or any other Cyberwurx IPs, and my ISP had to do some major rerouting ).
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Old 12-02-2007, 08:30 AM   #10 (permalink)
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Quote:
Originally Posted by facialfreak
C'MON PCCW .... FIX YOUR SHIT ALREADY!!!!

Over 36 hours later, and the overseas routing issues have not been fixed yet!

Pinging Google.ca from europe and asia still is resulting in over 400ms latency!
That sucks.
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Old 12-02-2007, 09:42 AM   #11 (permalink)
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the net has been really slow for me since last night, I thought it was my isp
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Old 12-02-2007, 10:41 AM   #12 (permalink)
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few slowdown this morning...but nothing really big...
now it seems ok...
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Old 12-02-2007, 05:04 PM   #13 (permalink)
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Has this cleared up already or are we doomed?
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Old 12-03-2007, 07:36 AM   #14 (permalink)
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Wow, glad it wasn't just me. It was beyond slow for me over the weekend. So much so that I simply couldn't work at times.
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Old 12-03-2007, 12:54 PM   #15 (permalink)
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Originally Posted by Sarah_MaxCash
Wow, glad it wasn't just me. It was beyond slow for me over the weekend. So much so that I simply couldn't work at times.
Now that says something about the crappy connections we have been experiencing lately.... *ggrrrrrrr*.....
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