DreamHost $7.5M billing accident

atlant · 01-16-2008, 01:23 AM

I was surprise to see Dreamhost being #1 on Technorati search...

http://www.downloadsquad.com/2008/01...ent-um-whoops/

Ooops.

Varzi Network · 01-16-2008, 02:35 AM

And they have the nerve to make a joke of it and laugh in their customers faces.

Must be nice to draw a paycheck off the investors money and not have to worry about accountability.

atlant · 01-16-2008, 03:05 AM

I just read few comments and this guy made me laugh:

Quote:

Thanks for the jokes. I’m out of here.

This comment tells more about their "joke":

Quote:

Jokes are NOT APPROPRIATE in this situation.

Do you realize that for some credit cards, you have just pushed them over their max, meaning some people will pay fees, overage charges, higher rates PERMANENTLY, and their credit scores could be affected? Will you be reimbursing those charges?

I don’t carry a balance on my card so it won’t be a problem for me in that regard, but we’re house-hunting, and if a an almost $600 charge came up on the day that I was having my credit checked for mortgage purposes, it might affect what rate I am offered. Will you be reimbursing people for those potential losses?

This isn’t a joke. IT’S FRAUD, even if you fix it, because in the time that it takes you to fix it, people are losing money. I called my credit card and they said they couldn’t see the charge I got an email about, so it was either already gone or hadn’t gone through. If there isn’t some serious restitution and firings over this, I will call them back to red flag a potential fraud situation. Start taking this seriously or you will risk the credit card companies blocking you from making charges in the future.

However, it's good to see so many DreamHost coupons all over the place.

NinjaSteve · 01-16-2008, 03:20 AM

LOL! Nice. Time for people to submit galleries like a mofo on their accounts?

Dupont · 01-16-2008, 03:30 AM

Not the best way to manage the situation

atlant · 01-16-2008, 03:41 AM

Quote:

Originally Posted by NinjaSteve

LOL! Nice. Time for people to submit galleries like a mofo on their accounts?

So they can make more jokes?

paul7 · 01-16-2008, 05:09 AM

I never really loved them because they caused me some big problems but this is just the TOP. I'm glad that I did not entered there my CC card and I'm paying to them via epas

ScreaM · 01-16-2008, 05:13 AM

I feel for the customers. It's not like they're even a decent host, lol.

_LB_ · 01-16-2008, 06:28 AM

hmm ... people still use dh after everything posted here ?

wow.

Cyberwurx, nationalnet, mojohost, isprime, possibly even jupiterhosting and a couple others.... if you dont use them you are using 2nd rate hosting. You take the risk... its your business.

seeandsee · 01-16-2008, 07:27 AM

Quote:

By their own admission, this was a $7.5M mistake. Seven and a half million dollars.

My god, they are fucking crazy!

docputer · 01-16-2008, 07:42 AM

I am an unhappy DH customer. I had prepaid for 2 years when I started in adult, so I still had some stuff on dreamhost. They processed my card for another 2 years. They say that they are fixing it, but that doesn't help me pay other bills until they restore the money.

facialfreak · 01-16-2008, 07:49 AM

but the real question here is: how many ponders were/are affected by this "whoops"?

If DreamHost coupons were airplanes, Netpond would be a fucking AIRPORT!!

clsunli · 01-16-2008, 09:01 AM

I got the billing email and the apology. at the end of the day it was fine. im satisfied and havent had a second of down time in MONTHS.
its funny that a rather large sponsor email i recieved the other day just so happened to come from a dream host server.. unless this is merely a reflection of my own email - "From@spunkymail-mx10.g.dreamhost.com:webmaster@bigsponsorsite.com"

littleturtle · 01-16-2008, 10:02 AM

Quote:

Originally Posted by ScreaM

I feel for the customers. It's not like they're even a decent host, lol.

that is a point well made there

AbsolutePorn · 01-16-2008, 11:06 AM

I also got an email from them, but then they sent one saying sorry.

bonjurkes · 01-16-2008, 11:20 AM

Quote:

Originally Posted by facialfreak

but the real question here is: how many ponders were/are affected by this "whoops"?

If DreamHost coupons were airplanes, Netpond would be a fucking AIRPORT!!

Yes, thats exactly true !

Antonio.Don · 01-16-2008, 11:34 AM

I have my sites on dreamhost, but frotunately I always use a prepaid virtual visa card, so I wasn't affected..

Chimera · 01-16-2008, 11:43 AM

People still use dreamhost and hostgator. All they see is the cheap factor and forget cheap usually means crapped on.

gecko · 01-17-2008, 06:06 AM

Dohhh.. least they got media attention. All is not lost.

BoneroftheWeek · 01-17-2008, 09:42 AM

I still use dreamhost and I have to say that I'm fine with them. It doesn't really affect me because my hosting bill isn't too high and my card is clear anyways.

01-16-2008, 01:23 AM	#1 (permalink)
atlant WWW.ASACP.ORG Join Date: Feb 2004 Location: Belgrade / Serbia Posts: 4,503 Points: 125	DreamHost $7.5M billing accident I was surprise to see Dreamhost being #1 on Technorati search... http://www.downloadsquad.com/2008/01...ent-um-whoops/ Ooops. __________________ ADULT SEX CONTENT Celebrity link exchanges - ICQ: 308064364 \| Fight CP! \| Don't forget to label your sites!

01-16-2008, 02:35 AM	#2 (permalink)
Varzi Network Nigerian Overlord Join Date: Aug 2003 Location: Florida Posts: 3,235 Points: 1,740	And they have the nerve to make a joke of it and laugh in their customers faces. Must be nice to draw a paycheck off the investors money and not have to worry about accountability. __________________

01-16-2008, 03:20 AM	#4 (permalink)
NinjaSteve I sell pizza by the slice! Join Date: Dec 2003 Posts: 2,188 Points: 5,495	LOL! Nice. Time for people to submit galleries like a mofo on their accounts? __________________ XXX SEX TICKET AVS - $25 PPS on $1 Trials!

01-16-2008, 03:30 AM	#5 (permalink)
Dupont TCG makes the world go round Join Date: Nov 2003 Posts: 26,836 Points: 1,531	Not the best way to manage the situation __________________

01-16-2008, 05:09 AM	#7 (permalink)
paul7 Uber whore Join Date: Dec 2004 Posts: 11,085 Points: 145	I never really loved them because they caused me some big problems but this is just the TOP. I'm glad that I did not entered there my CC card and I'm paying to them via epas __________________ Paul's Pornlinks - The best Webmaster Tips and Tricks Blog Directory: Porno Blog Links - Dr Porno Pimp --- Blog link trades: Trade with my blogs HERE!

01-16-2008, 05:13 AM	#8 (permalink)
ScreaM The Bumpmeister Join Date: Sep 2004 Posts: 77,184 Points: 1,100	I feel for the customers. It's not like they're even a decent host, lol. __________________

01-16-2008, 06:28 AM	#9 (permalink)
_LB_ Pornography Engineer Join Date: Mar 2003 Posts: 9,651 Points: 485	hmm ... people still use dh after everything posted here ? wow. Cyberwurx, nationalnet, mojohost, isprime, possibly even jupiterhosting and a couple others.... if you dont use them you are using 2nd rate hosting. You take the risk... its your business. __________________ New Unsaturated Niche Sites! Make The Most Of Your Traffic!

01-16-2008, 07:42 AM	#11 (permalink)
docputer Moderator Join Date: May 2006 Location: Midwest USA Posts: 4,051 Points: 70	I am an unhappy DH customer. I had prepaid for 2 years when I started in adult, so I still had some stuff on dreamhost. They processed my card for another 2 years. They say that they are fixing it, but that doesn't help me pay other bills until they restore the money.

01-16-2008, 09:01 AM	#13 (permalink)
clsunli likes to talk dirty Join Date: Jan 2004 Location: West By God Virginia Posts: 4,040 Points: 175	I got the billing email and the apology. at the end of the day it was fine. im satisfied and havent had a second of down time in MONTHS. its funny that a rather large sponsor email i recieved the other day just so happened to come from a dream host server.. unless this is merely a reflection of my own email - "From@spunkymail-mx10.g.dreamhost.com:webmaster@bigsponsorsite.com" __________________ - i change my MIND more than i change my batteries.

01-16-2008, 11:06 AM	#15 (permalink)
AbsolutePorn www.TripleX-Studios.com Join Date: May 2005 Location: SEO and Plugins Install on BLOGS - 8$ Posts: 16,449 Points: 2,090	I also got an email from them, but then they sent one saying sorry. __________________ Got Shemale Blogs? Free Traffic For You. Porn Bookmarks - Shemale Porn - Voyeur Camera

01-16-2008, 11:34 AM	#17 (permalink)
Antonio.Don Something clever and witty Join Date: Dec 2007 Posts: 228 Points: 470	I have my sites on dreamhost, but frotunately I always use a prepaid virtual visa card, so I wasn't affected.. __________________ Boost your PR, trade links with me! ABC ONLY HARDLINK TRADE \|\| FuckedHard18

01-16-2008, 11:43 AM	#18 (permalink)
Chimera Stupid is incurable and contagious Join Date: Feb 2007 Posts: 921 Points: 205	People still use dreamhost and hostgator. All they see is the cheap factor and forget cheap usually means crapped on. __________________ We have words for your blogs. Check out the service!

01-17-2008, 06:06 AM	#19 (permalink)
gecko Join the Royal Family! Join Date: Apr 2005 Posts: 3,290 Points: 271	Dohhh.. least they got media attention. All is not lost. __________________ [TeenSexMovs][SoloTeenGirls][Teens3Some]

01-17-2008, 09:42 AM	#20 (permalink)
BoneroftheWeek Lets all help Meat find a wife Join Date: Mar 2007 Posts: 220 Points: 850	I still use dreamhost and I have to say that I'm fine with them. It doesn't really affect me because my hosting bill isn't too high and my card is clear anyways. __________________ Chameleon Submitter- Huge Traffic List/TGP Submitter-Indispensable tool! Twistys has thousands of the hottest babes with daily updated RSS feeds for your blogs. 60% Revshare or $25 PPS AdultPlayersClub, good group of sites to promote with tons of galleries. $25 per free sign-up too. HugeTraffic well known sites and Fling for a better alternative to AFF. $35-$45 per sale.

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