Netpond Point Payments and Epassporte

[Varzi Network]

Originally Posted by Sabby

Varzi you can just ask the teller to just print you 1 check with your account numbers.

Sabby my bank which is a credit union happens to be down in Miami almost 500 hundred miles away. I use electronic services for just about everything and again they want a bank statement, electric bill and a few other documents along with that voided check.

[Varzi Network]

Originally Posted by Sabby

I wasnt contacted though it it doesnt say anything in my account.

Dear varzi,

ePassporte is committed to ensuring the security of our account-holders. For your account's continued security, we require that you verify your account information. Please verify this information within the next 30 days to ensure uninterrupted functionality of your account.

The verification documents we require are found in the "Upload Documents" section of our website. Please follow the following steps to upload your documents:

1. Click on the "My Account" tab, near the top of the page.
2. Click on "Upload Documents", located on the left-side navigation bar. This will take you to the document management screen.
3. Gather the necessary documents and scan them into your computer. There is a size restriction on uploads, so we recommend that scanned files be saved/submitted as jpegs, or another compressed format.
4. Select the document file(s) on your computer using the "Browse" button that you will see associated with each document request.
5. After selecting all of the documents that you wish to submit, click the large, orange "SUBMIT DOCUMENTS" at the bottom of the list of document requests. This will submit selected documents for review/approval.

-------

This is what they ask me for

Requested Form: Verification Form
Requested Document: Copy of Checking Account (ACH) Statement
Requested Document: Copy of Voided Check
Requested Document: Proof of Name and Address
Requested Document: Government Issued Photo ID

[facialfreak]

Originally Posted by Varzi Network

Dear varzi,

ePassporte is committed to ensuring the security of our account-holders. For your account's continued security, we require that you verify your account information. Please verify this information within the next 30 days to ensure uninterrupted functionality of your account.

The verification documents we require are found in the "Upload Documents" section of our website. Please follow the following steps to upload your documents:

1. Click on the "My Account" tab, near the top of the page.
2. Click on "Upload Documents", located on the left-side navigation bar. This will take you to the document management screen.
3. Gather the necessary documents and scan them into your computer. There is a size restriction on uploads, so we recommend that scanned files be saved/submitted as jpegs, or another compressed format.
4. Select the document file(s) on your computer using the "Browse" button that you will see associated with each document request.
5. After selecting all of the documents that you wish to submit, click the large, orange "SUBMIT DOCUMENTS" at the bottom of the list of document requests. This will submit selected documents for review/approval.

-------

This is what they ask me for

Requested Form: Verification Form
Requested Document: Copy of Checking Account (ACH) Statement
Requested Document: Copy of Voided Check
Requested Document: Proof of Name and Address
Requested Document: Government Issued Photo ID

I was asked for all of that, as well as photocopies of current utility bills, AND a photocopy of the credit card used to sign-up for my Epassporte account 6 years ago ... (needless to say I dont have that card, but even if I did, they are not allowed to store my CVV2 number ... )

[Lipshtich Lady]

Originally Posted by Varzi Network

This is what they ask me for

Requested Form: Verification Form
Requested Document: Copy of Checking Account (ACH) Statement
Requested Document: Copy of Voided Check
Requested Document: Proof of Name and Address
Requested Document: Government Issued Photo ID

OK now I am confused are people being asked for different things... an earlier poster said they required copies of credit cards, credit card statements, utility bills....

this list above does not look unreasonable?

banks used to mail a ach statement when you received a transfer, most dont anymore - just contact your bank and ask for a copy of the ach statement that corresponds to an epassporte transfer.

voided check - many many ask for that before initiating a transfer into a US checking account

proof of name and address are not unreasonable? if you govt ID does not have your address then they want proof that you provided the correct adresses...

are people getting other lists/requests?

to me it sems they want to verify you are who you say you are, live where you list and really own the account you are transfering funds to. This could be related to gambling issues, US tax fraud investigations, or anti-terror financial restrictions imposed in the EU

[Varzi Network]

Originally Posted by Lipshtich Lady

to me it sems they want to verify you are who you say you are, live where you list and really own the account you are transfering funds to. This could be related to gambling issues, US tax fraud investigations, or anti-terror financial restrictions imposed in the EU

You failed to notice that not only are they asking different people for different things. But some people as Sabby has just stated are not being asked for anything. Many of the people who are actually responsible for creating this mess are also not being asked. Its a selective enforcement and the reasons (for our security) which we have been given are in fact untrue. If this was some new security protocol it would have been enforced across the board which we know 100% for certain it has not.

[Lipshtich Lady]

There is a post on another board by epassporte that explains requirements by account type - various accounts are being asked for different things.

If you used a credit card when you opened your account - then you typed in the number then, now they want proof you really hold the credit card and are asking you to send it and you can black out info.

if you get wires from them, you have to show that you own the bank account.

seems like lots of needless panic mongering and when they are asking to verify info you already gave them.

[Varzi Network]

Originally Posted by Lipshtich Lady

seems like lots of needless panic mongering and when they are asking to verify info you already gave them.

Honestly let me worry about my money and my business while you are free to take all the risks you want.

[Dupont]

I got the same alert page.. but I was asked for a gov photo id and a utility bill.

[daedal]

Originally Posted by Lipshtich Lady

There is a post on another board by epassporte that explains requirements by account type - various accounts are being asked for different things.

If you used a credit card when you opened your account - then you typed in the number then, now they want proof you really hold the credit card and are asking you to send it and you can black out info.

if you get wires from them, you have to show that you own the bank account.

seems like lots of needless panic mongering and when they are asking to verify info you already gave them.

A payment processor that is blatently breaking the law is needless panic mongering!

I can't understand how people can take that view.

Taken from Visa directly "When is it acceptable to store Card Verification Value 2 (cvv2)?

It is never acceptable for Acquirers, merchants, or service providers to retain cvv2, which consists of the last three digits printed on the signature panel of all visa Cards, subsequent to transaction authorization. The visa Operating Regulations prohibit such storage, whether encrypted or unencrypted.

http://usa.visa.com/download/busines...t/cisp_FAQ.pdf "

[hardcoreblogger]

Originally Posted by Varzi Network

Requested Form: Verification Form
Requested Document: Copy of Checking Account (ACH) Statement
Requested Document: Copy of Voided Check
Requested Document: Proof of Name and Address
Requested Document: Government Issued Photo ID

i assume they're only doing this to US citizens? mate, i don't see what the huge problem is with this? in the beginning, when i opened my account, i had to send them lots of documents too, i guess they were scared of the strange country i live in. since then i've been getting flawless service from epass. and generally speaking the more they check on accounts like this, the less fraud there will be. yeah it may suck when it's yourself who has to provide all that info, but what's so wrong about this?

and btw ALL the big online poker rooms online do NOT work with epass anymore or rather vice versa, for some unknown reason (to me) epass basically cut their service to them.

[Varzi Network]

Originally Posted by hardcoreblogger

i assume they're only doing this to US citizens? mate, i don't see what the huge problem is with this? in the beginning, when i opened my account, i had to send them lots of documents too, i guess they were scared of the strange country i live in.

Those being asked for proof are not just in the US. We are however told its for security purposes specifically. Yet many have stated here and elsewhere they have yet to be asked for this documentation. Many others in the US being asked for this information feel the same way. In the end it may cost me to end my relations with Epassporte but it certainly wont put me under.

Why should security measures only apply to those receiving substantial amounts of money?

This is just selective enforcement of a security measure that is supposedly to protect us all. I don't buy the story they are trying to feed me and i want the truth. Now that im hearing about the gambling they were allowing its pretty clear why this is really happening. Part of the reason may be that many of the illegal poker games were actually sponsord by some of their biggest customers.

[hardcoreblogger]

Originally Posted by Varzi Network

Those being asked for proof are not just in the US. We are however told its for security purposes specifically. Yet many have stated here and elsewhere they have yet to be asked for this documentation. Many others in the US being asked for this information feel the same way. In the end it may cost me to end my relations with Epassporte but it certainly wont put me under.

Why should security measures only apply to those receiving substantial amounts of money?

This is just selective enforcement of a security measure that is supposedly to protect us all. I don't buy the story they are trying to feed me and i want the truth. Now that im hearing about the gambling they were allowing its pretty clear why this is really happening. Part of the reason may be that many of the illegal poker games were actually sponsord by some of their biggest customers.

i see your point but i still don't see the big deal that forces you to end relations with them. they will never be a transparent organisation, that's for sure. but why not just send them the docs and move on?

oh and btw online poker is only illegal in the US

[Varzi Network]

Because once Epassporte is gone something better will take its place. I used the service as there was no alternative at the time for many of my customers. Now there are more services and more credit cards in use which can be billed with much less hassle. Also the fact they wont even come here and say two words says all that needs to be said. Maybe there are just not enough whales on the pond worthy of their time.

[pam]

Originally Posted by Lipshtich Lady

If you used a credit card when you opened your account - then you typed in the number then, now they want proof you really hold the credit card and are asking you to send it and you can black out info.

if you get wires from them, you have to show that you own the bank account.

seems like lots of needless panic mongering and when they are asking to verify info you already gave them.

Really? Tell me, dear, how is this information being stored? If I fax it over, I'm told it's being held in a secure location. WHERE??? With identify theft at an all-time high, I'd like to know if it's in a secure facility.

If I upload it, where is it being stored and on what server? With major retailers being hacked all the time, I'm not comfortable putting that information on their servers.

They are asking to verify info I've never, ever given them. Yes, they have my bank account number where I transfer funds. So a copy of that statement with info blacked out is doable.

They want a copy of a voided check from a checking account. The checking account was never verified, the number was changed BY ePassporte to 11-111111, yet they demand a copy of a voided check for an account that clearly states INACTIVE in my admin area.

They want copies of the front and back of my Mastercard. As I stated elsewhere, you can not store the CVV code. Secondly, both Mastercards on file are no longer active, and they don't accept Mastercard anyway.

They want a utility bill with my PO Box address on it? Will that verify who I am? When you turn on utilities around here, you don't have to prove anything. You tell them who you are, tell them where to send the bill, and your service is turned on. No deposit required, no ID required. My phone bills go to my PO Box as well. That will no verify the address they have on file which isn't my home address anyway.

Verified Charge needs to ramp up quickly. Payoneer needs to get more sponsors to sign up.

And ePassporte needs to stop acting like it cares about who you are when tens of thousands of dollars has been stolen from legitimate webmasters due to their shoddy security practices. It took what, 7 years for them to implement better security? And I should trust my IDENTIFY with them?????

[Lipshtich Lady]

Originally Posted by pam

Really? Tell me, dear, how is this information being stored? If I fax it over, I'm told it's being held in a secure location. WHERE??? With identify theft at an all-time high, I'd like to know if it's in a secure facility.

If I upload it, where is it being stored and on what server? With major retailers being hacked all the time, I'm not comfortable putting that information on their servers.
?

you already put the information on their servers when you signed up? what is the difference now?

I understood it to be that only accounts that have the option of loading funds from a credit card are being asked to verify the card you initially entered- why not just take off the option to load funds?

[pam]

Originally Posted by Lipshtich Lady

you already put the information on their servers when you signed up? what is the difference now?

I understood it to be that only accounts that have the option of loading funds from a credit card are being asked to verify the card you initially entered- why not just take off the option to load funds?

I don't have any valid credit cards attached to my account and am being asked to verify 2 cards that expired years ago. I loaded funds when I signed up one time and that was it - never again.

And no, I did not give them the information they are asking for now when I signed up.

[BadWolf]

Originally Posted by Greg B

Epassporte is doing what they think or are being told they have to do to secure their interests. I didn't join Epassporte til mid last year. I sent them a bunch of documents.

Anyhow, life is a bitch and then you're compost so what the fuck?

Asking for information that is illegal for then to ask for is......illegal.

Smart people who can think for themselves are making a choice to disentangle themselves from what looks like cheerful idiots 'who are just doing what they're told'. Whatever.

I've never used Epass precisely because from every angle it looks like they're more trouble than they're worth and a pain in the ass. None of this changes my mind.

Quite the opposite.