Just lost my domain

CuddleKitty · 03-07-2008, 07:37 AM

Well I use to like namecheap, been with them for many years, but no more. They have caused me to lose a domain name and are not doing one damn thing to fix what there fucked up system caused. So far they are just sending me the same email over and over;I am getting no where. This so pisses me off big time!

Phreak · 03-07-2008, 07:49 AM

That's F*CKED Hope you get it solved!

CuddleKitty · 03-07-2008, 08:05 AM

Quote:

Originally Posted by Phreak

That's F*CKED Hope you get it solved!

Thanks Phreak, I hope the problem gets taken care of also.

StoneHammer · 03-07-2008, 08:10 AM

namecheap ? thats wierd, did the domain expire ? did someone transfer it out ? how exactly did you lose it ??

hope you get it solved too

micho · 03-07-2008, 08:19 AM

thats sad, hope u resolve it, gl

CuddleKitty · 03-07-2008, 09:52 AM

Quote:

Originally Posted by StoneHammer

namecheap ? thats wierd, did the domain expire ? did someone transfer it out ? how exactly did you lose it ??

hope you get it solved too

No it didn't expire, I just purchased about 2 months ago. I was helping someone out by giving them that domain so I pushed it to them but they did not get it. They had already opened an account with namecheap, got there email welcoming them, with there username and password. Yet they cannot loging in because it says they do not have an account. So when I sent the domain to them it went to someone else. And after many useless emails to namecheap they finally decide this person does have an account, but lucky me I have lost my domain and the person I sent it to will not get it. So hell someone got lucky today and got a free domain on me. I have many domains over on namecheap and now I will have to move them all. Not happy, not happy at all.

CuddleKitty · 03-07-2008, 09:53 AM

Quote:

Originally Posted by micho

thats sad, hope u resolve it, gl

Thanks micho, but looks like I lost it for good.

Toker · 03-07-2008, 11:30 AM

Quote:

Originally Posted by CuddleKitty

No it didn't expire, I just purchased about 2 months ago. I was helping someone out by giving them that domain so I pushed it to them but they did not get it. They had already opened an account with namecheap, got there email welcoming them, with there username and password. Yet they cannot loging in because it says they do not have an account. So when I sent the domain to them it went to someone else. And after many useless emails to namecheap they finally decide this person does have an account, but lucky me I have lost my domain and the person I sent it to will not get it. So hell someone got lucky today and got a free domain on me. I have many domains over on namecheap and now I will have to move them all. Not happy, not happy at all.

How long ago did you push it to them and did you use the right email addy they're using at Namecheap?
Did you check the Whois for the domain to see who has it?
Login at NC and check your Transaction History and see if there's a record of your push there..

Or better yet screw the email tag, you live in the US Call them and get ahold of someone in sales...

BadWolf · 03-07-2008, 01:16 PM

Yeah, call them, that's your best bet. People tend to take you more seriously when you are a real live person talking to them.

fatdrunkboy · 03-07-2008, 01:23 PM

namecheap !?
Intersting ! I like namecheap and use only namecheap.
Never happend any like that !

fsudirectory · 03-07-2008, 01:38 PM

That sucks! I hope it gets worked out. I was debating on purchasing domains there in the future.

glowlite · 03-07-2008, 03:23 PM

If you used the correct email addy it should have been OK.

Seems you might be one of the people helping namecheap debug their record keeping system. I'm sure your past experience with them (when they were a reseller) was satisfactory. But, things have changed.

http://www.netpond.com/domain-name-f...ml#post1809009

During their transition from reseller to registrar I would probably shop elsewhere. At least give them time to debug their automated registry interface.

Sorry to hear it CuddleKitty, but I'm not in the least bit surprised.

GTP Dave · 03-07-2008, 04:24 PM

How did you pay for the domain? what records do you have?

Print it out and send a registered letter.
And calling might help as well.

Gord · 03-07-2008, 05:30 PM

seems odd that they cant track where it went and reverse the problem.

Its why we created the process of internal transfers years ago (and everyone else copied), so that it remains with the registrar, and errors can be corrected.

Give them a call, they should be able to sort it out. If the person on the phone cant help then try someone higher up (assuming they have one).

And be polite, the fastest way to get a stonewall as a response is to go crazy on them on the phone.

CuddleKitty · 03-07-2008, 06:39 PM

Thanks everyone for all of the advice and trying to help me out with my mess. I am happy to say that this big mess has been fixed. They finally found the info on the person that opened an account with them "the one there system said did not have an account", they found where my domain went, and put it back into my account. So it was a big pain in the butt but they did fix it.

CuddleKitty · 03-07-2008, 09:08 PM

Well now my WhoisGuard for 3 of my domains is gone. I just paid to re-new the whoisguard for those domains in Sept 08, they are good till Sept 09, but now for some reason between now and yesterday they are gone. I am not sure what the hell is going on over at namecheap but this is plain out pathetic!

AbsolutePorn · 03-07-2008, 09:14 PM

Damn, that sure is some fucked up shit.

StoneHammer · 03-08-2008, 07:34 AM

yeah, now i have her contact details and will stalk her like the dirty surfer i am

M1SANTHR0P1ST · 03-08-2008, 08:21 AM

Quote:

Originally Posted by CuddleKitty

Well now my WhoisGuard for 3 of my domains is gone. I just paid to re-new the whoisguard for those domains in Sept 08, they are good till Sept 09, but now for some reason between now and yesterday they are gone. I am not sure what the hell is going on over at namecheap but this is plain out pathetic!

Doesn't namecheap have a the free whois guard protection?

CuddleKitty · 03-08-2008, 08:48 AM

Quote:

Originally Posted by M1SANTHR0P1ST

Doesn't namecheap have a the free whois guard protection?

Yes they do when you first purchase a domain with them, but when you renew that domain the whoisguard is extra.

03-07-2008, 07:37 AM	#1 (permalink)
CuddleKitty Ever Wonder Why.... Join Date: May 2005 Posts: 522 Points: 1,555	Just lost my domain Well I use to like namecheap, been with them for many years, but no more. They have caused me to lose a domain name and are not doing one damn thing to fix what there fucked up system caused. So far they are just sending me the same email over and over;I am getting no where. This so pisses me off big time!

03-07-2008, 07:49 AM	#2 (permalink)
Phreak Not to be taken seriously Join Date: Jan 2008 Location: Holland Posts: 603 Points: 290	That's F*CKED Hope you get it solved! __________________ 42 Sig for sale! Make me an offer I can't refuse!! Thunder-Ball.net - Pornsinner

03-07-2008, 08:10 AM	#4 (permalink)
StoneHammer i am a small fry, this is my hobby. Join Date: Dec 2004 Posts: 2,682 Points: 85	namecheap ? thats wierd, did the domain expire ? did someone transfer it out ? how exactly did you lose it ?? hope you get it solved too __________________

03-07-2008, 08:19 AM	#5 (permalink)
micho Bass I love You Join Date: Feb 2008 Location: Slovenia - EU Posts: 1,899 Points: 450	thats sad, hope u resolve it, gl __________________ Want link exchange? Trade Blog Links Best Niche Sponsors: High Converting Sites (amateur, solo, milf, facial,anal...) \|1:300 Webcam \|Facials,Cumshot,Squirt \|50$ for 1$trial!!

03-07-2008, 01:16 PM	#9 (permalink)
BadWolf Not a Jedi.....yet. Join Date: Jan 2006 Location: the twilight zone Posts: 4,857 Points: 300	Yeah, call them, that's your best bet. People tend to take you more seriously when you are a real live person talking to them. __________________ Submit Blog Page - Erotic Blog Directory Please read rules. Erotic Bookmarks Non-Recip Adult Directory

03-07-2008, 01:23 PM	#10 (permalink)
fatdrunkboy Am I dirty ? Join Date: Feb 2008 Posts: 565 Points: 175	namecheap !? Intersting ! I like namecheap and use only namecheap. Never happend any like that !

03-07-2008, 01:38 PM	#11 (permalink)
fsudirectory I get paid(hopefully) to watch porn Join Date: May 2007 Posts: 786 Points: 2,690	That sucks! I hope it gets worked out. I was debating on purchasing domains there in the future.

03-07-2008, 03:23 PM	#12 (permalink)
glowlite AZ-IN, USA Join Date: Dec 2005 Posts: 1,941 Points: 10	If you used the correct email addy it should have been OK. Seems you might be one of the people helping namecheap debug their record keeping system. I'm sure your past experience with them (when they were a reseller) was satisfactory. But, things have changed. http://www.netpond.com/domain-name-f...ml#post1809009 During their transition from reseller to registrar I would probably shop elsewhere. At least give them time to debug their automated registry interface. Sorry to hear it CuddleKitty, but I'm not in the least bit surprised. __________________ Best Adult Parking Domains and/or templates for sale: DynamicWebcams.com \| IntenseWebcams.com WebcamsExtreme.com \| UltimateDateMatch.com \| VODPricedRight.com

03-07-2008, 04:24 PM	#13 (permalink)
GTP Dave to understand balance is a virtue-NP Mod Join Date: Apr 2003 Location: $ee Links In Signature For Best Results ;) Posts: 9,376 Points: 855	How did you pay for the domain? what records do you have? Print it out and send a registered letter. And calling might help as well. __________________ Coming Soon...Best Adult Programs \| TraceWhois.com My Best Sponsor Over 5 Years \| Best Gay/BiSex Rebills Domain Appraisals \| GoBlueFly \| GTP Adult \| GTP Mainstream \| Adult Domains \| Non-Adult Domains \| Erotic Trades \| XXX Domain Directory \| Compost \|NeverGuess \| Site UP? \| Spoob For Fun

03-07-2008, 05:30 PM	#14 (permalink)
Gord Up to my arse in grapes Join Date: Oct 2004 Location: Great White North Posts: 74 Points: 360	seems odd that they cant track where it went and reverse the problem. Its why we created the process of internal transfers years ago (and everyone else copied), so that it remains with the registrar, and errors can be corrected. Give them a call, they should be able to sort it out. If the person on the phone cant help then try someone higher up (assuming they have one). And be polite, the fastest way to get a stonewall as a response is to go crazy on them on the phone. __________________ ICANN accredited registrar Free Privacy, DNS, Forwarding and more ---------------------------------------- http://forums.cheapies.com New Domain Trader and Information Forum

03-07-2008, 06:39 PM	#15 (permalink)
CuddleKitty Ever Wonder Why.... Join Date: May 2005 Posts: 522 Points: 1,555	Thanks everyone for all of the advice and trying to help me out with my mess. I am happy to say that this big mess has been fixed. They finally found the info on the person that opened an account with them "the one there system said did not have an account", they found where my domain went, and put it back into my account. So it was a big pain in the butt but they did fix it.

03-07-2008, 09:08 PM	#16 (permalink)
CuddleKitty Ever Wonder Why.... Join Date: May 2005 Posts: 522 Points: 1,555	Well now my WhoisGuard for 3 of my domains is gone. I just paid to re-new the whoisguard for those domains in Sept 08, they are good till Sept 09, but now for some reason between now and yesterday they are gone. I am not sure what the hell is going on over at namecheap but this is plain out pathetic!

03-07-2008, 09:14 PM	#17 (permalink)
AbsolutePorn www.TripleX-Studios.com Join Date: May 2005 Location: SEO and Plugins Install on BLOGS - 8$ Posts: 16,621 Points: 2,920	Damn, that sure is some fucked up shit. __________________ Got Shemale Blogs? Free Traffic For You. [Shemale & BBW Hardlinks]

03-08-2008, 07:34 AM	#18 (permalink)
StoneHammer i am a small fry, this is my hobby. Join Date: Dec 2004 Posts: 2,682 Points: 85	yeah, now i have her contact details and will stalk her like the dirty surfer i am __________________

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